FAQ

The multi-zone function can be used to divide up your garden, make it easier for the robot to cut, and decide how often it starts in the different zones, making it easier and faster for your robot to cut your lawn. It can also be an advantage, if you have small passages that connects your garden. First you must make sure that the collective size of the zones does not exceed 600m², 900m², or 1200m² depending on the model. Afterward you need to make sure the boundary wire goes through all the zones, making sure the robot can move through to them all. (Remember there must be a minimum of 60 cm. between boundary wires.) You measure all the zones and input the size in terms of percent of all the zones, then you measure how far into the zone the robot should go before it starts to cut. It is recommended, that you start it in the middle of a zone. All data can be easily written the app. For further explanation see the step-by-step guide in the manual on page 57-58.

If your neighbour has a robot lawnmower, there must be a gap of 1.6 metres between your boundary cable.

If the robot shows boundary errors, a test path can be made to show, whether it is the machine, or the cable that is faulty. Videos

We recommend the following run times times for the different robots. Note that the times are subject to change as they are tested on a square and flat lawn.
Remember that run times include charging time.

600 m2: 6 hours per day from Monday to Friday for a total of about 30 hours

900 m2: 9 hours per day from Monday to Friday for a total of about 45 hours

1200 m2: 12 hours per day from Monday to Friday for a total of about 60 hours

The maximum length of the boundary cable is 250m, otherwise there will be a risk of signal interference.

Once the robotic mower has detected the boundary cable five times, it drives a few metres away from the last detection point and circles three times in a spiral path to improve its coverage of the lawn.
Read more on page 6 of the manual.

The robot cuts often and fine, making sure your lawn is much healthier and greener.
That means it prevents moss growth and that the straws it cuts are so short, that you do not need to pull out the rake every time.

The robot is secured against thievery with its pin-code and alarm.

A Grouw robot lawnmower makes up to 66dB noise, which is nothing compared to a traditional petrol engine mower, which is near 98dB.
This makes sure you accommodate both you and your neighbours.

The shell is supposed to be loose, this way, the sensor can pick up on resistance, should the robot run into something.

As soon as you lift it, the knives stop running, and an acoustic alarm will sound,
which signals, that it has been lifted.

The robot has a built-in rain-sensor, but out of consideration for wheel tracks, it can be set to not run while it rains.
The robot can also risk making ugly grass stumps when it runs in the rain.

Yes, until you reset the robot with a security code,
which is only known to you or your smartphone, it only works in your garden.

The robot lawnmower is equipped, so it can drive up 35% or ca. 20° slopes.
The robot will either run over or around mole holes, so uneven surfaces are no problem.
Studies have also shown that moles fear the robot when it runs.
The robot can, depending on the model, wind, and weather, run for 60-120 min. on a full charge.
Error messages & troubleshooting

Here, you will find information on error messages and how to troubleshoot it yourself.